FAQs About wall of sharing

Q : I am a student and would like to use the service for free. Are there any conditions ?

OOCA provides free services for students of the participating university. Currently, the participating university is Suranari Technolgy University.

The Wall of Sharing project is working on extending the service to cover students who are not from the participating university in case of urgent needs. The following criteria applied to consider enrolling students to the program:

  1. The person an under graduate student in a public university
  2. Aged over 18
  3. Duly provide information and upload all required evidence.

Information and evidence required for application:

: Full name (name and surname), ID number and upload a copy of National ID card, student ID number and upload a copy of the student ID card, parents contact information, student’s contact information, address of student, parents and close friends with telephone numbers, etc.

If you are a student who wants to use the service without waiting for your university to enter to an MOU with OOCA, you may register at : http://tinyurl.com/joinooca

Q: Why there are only these universities that participate the program? What about other universities?.

A : In order to work with a university, we will need to have an MoU regarding the confidentiality of student’s information and to ensure students’ safety and efficient referral in case of at risk situation. Participating universities are universities that have completed the documentation process and the MoU is effective.

Followings are universities that consider participating the program pending final decision from management:  King Mongkut’s Institute of Technology Latkrabang, Srinakarinwirot University, Mahidol University, Payao University, Nakhon Ratchasima Rajabhat University, Faculty of Medicine, Prince of Songkla University.

Once the University has entered the MoU with the Wall of Sharing program, the following steps will happen to initiate the consultation service provision:

  1. OOCA will coordinate with the university to set up the admin system, provide trainings of system operation to responsible university staff.
  2. OOCA and the university will organize the orientation for students to introduce the service provision system and to provide assurance on the quality of service, information confidentiality and safety.
  3. The service provision in a public university may start when the Wall of Sharing manages to raise a minimum of THB100,000. Once the fund of THB100,000 is available, The Company will start providing counseling service for students of the first university entering the MoU with The Company. The service will be available for the second university when additional THB100,000 will be raised, and so on. THB100,000 per university is thus required to enable the service to start in each university, respectively.
Q : Will the program be implemented in my university? I want my university to participate this program.

A : We would like to work with universities and we are now coordinating with many universities. If you have the contact information of the responsible person at your university, please let us know by sending an email to: [email protected]

Followings are universities that consider participating the program pending final decision from management:  King Mongkut’s Institute of Technology Latkrabang, Srinakarinwirot University, Mahidol University, Payao University, Nakhon Ratchasima Rajabhat University, Faculty of Medicine, Prince of Songkla University.  We will keep you updated on list of participating universities.

If your university is not yet participating or being contacted, please contact [email protected]. We will reach out to your university accordingly.

Q : I am a student of a participating university. How can I use this service?

A : *** Currently, the university that is ready to provide service is  Suranari Institute of Technology. We are now at the stage of setting up the system with the university and the service launch date has been determined. To use the service, students must:

 

  1. Register in the Ooca application using student email address (email ending with .ac.th or .edu, for example)
  2. Make appointment with psychiatrist/ psychologist in the system and get a consultation via video call for free.

** All information relating to the use of Ooca will be kept in confidential. No personal information will be disclosed except for case of the life threatening situation/risk when he ID number will be sent to the responsible university staff to allow them to ensure the safety of the student at risk.

Once the University has entered the MoU with the Wall of Sharing program, the following steps will happen to initiate the consultation service provision:

  1. OOCA will coordinate with the university to set up the admin system, provide trainings of system operation to responsible university staff.
  2. OOCA and the university will organize the orientation for students to introduce the service provision system and to provide assurance on the quality of service, information confidentiality and safety.
  3. The service provision in a public university may start when the Wall of Sharing manages to raise a minimum of THB100,000. Once the fund of THB100,000 is available, The Company will start providing counseling service for students of the first university entering the MoU with The Company. The service will be available for the second university when additional THB100,000 will be raised, and so on. THB100,000 per university is thus required to enable the service to start in each university, respectively.

 

***The list of participating universities will be updated on a regular basis.

Q : I want to use the service for free, but my university is not in the list.

A : If your university is not a participating university, you may contact [email protected]. We will coordinate with your university accordingly.

If you have the contact of the responsible person at the university, please provide the contact information to facilitate the coordination process. From our experience, the Vice-Rector for student affairs is usually the responsible person with decision making authority.  Currently, there are many universities that are in the process of consideration and discussion for MoU signing.

Q : I cannot wait. I want to use this service now.

A : If you would like to use the service now, you may send the information confirming your identity and your parent’s information ( for safety purpose) to [email protected]. We will contact you for further document submission as required.

The Wall of Sharing project is working on extending the service to cover students who are not from the participating university in case of urgent needs. The following criteria applied to consider enrolling students to the program:

  1. The person an under graduate student in a public university
  2. Aged over 18
  3. Duly provide information and upload all required evidence.

Information and evidence required for application:

: Full name (name and surname), ID number and upload a copy of National ID card, student ID number and upload a copy of the student ID card, parents contact information, student’s contact information, address of student, parents and close friends with telephone numbers, etc.

You may register at : http://tinyurl.com/joinooca

Q : I don’t want my parents to know about this.

A : If you do not want to reveal your identity and do not want to wait for the coordination with the university, we suggest that you seek services that are available as an individual. The service with the regular fees will surely be convenient and confidential.

The Wall of Sharing project is working on extending the service to cover students who are not from the participating university in case of urgent needs. The following criteria applied to consider enrolling students to the program:

1.The person an under graduate student in a public university

2. Aged over 18

3. Duly provide information and upload all required evidence.

Information and evidence required for application:

: Full name (name and surname), ID number and upload a copy of National ID card, student ID number and upload a copy of the student ID card, parents contact information, student’s contact information, address of student, parents and close friends with telephone numbers, etc.

You may register at : http://tinyurl.com/joinooca

Q : Hello, I am an individual who wants to make a donation to the program. Where can I make the donation?

A : You may make a donation online via : www.taejai.com/wallofsharing . You may make payment with a credit card, bank transfer or by purchasing a Gift Card.

Q : If We would like to make a donation as a company/ organization, how can we make the donation and can we get the receipt of tax deduction.

A :  The donation receipt may be issued for tax deduction purpose. Business organization that is interested in donating may contact Srisuman Sartsara, Corporate Social Response Director:  tel. 088-145-9933ม, email: [email protected]

Q : We are Student Affairs division of a university, and we are interested to participate

A : You may contact Srisuman Sartsara, Corporate Social Response Director:  tel. 088-145-9933ม, email: [email protected]. We will be very happy to work with you to care for student’s mental health and wellbeing. 

Q : I am no longer a student but I also want to use this service. What should I do?

A: You may download Applicaion Ooca available on :

App Store >> www.ooca.co/ios

Play Store >> www.ooca.co/android

Chrome Browser at www.ooca.co

Q : For regular people, what are the service fees for consultation.

The fees that you pay contribute to remunerations for psychiatrists, psychologists and application development and maintenance costs. Some of the fees that you pay will be used to also support the service that is provided to students for free. Thank you very much for your kind contribution.

You may download Applicaion Ooca available on:

App Store >> www.ooca.co/ios

Play Store >> www.ooca.co/android

Chrome Browser at www.ooca.co